Customer Talk: How We Improved the End-User Experience with Service Desk

Listen to this real-world example to learn how our higher education customer improved their own internal IT team's day-to-day life while making their end-user experience a priority.

CareWorx Service Desk provides a co-managed program that solves over 90% of 1st level incidents. Available as a 24/7 solution we minimize downtime allowing your staff to focus on your business. Our Service Desk offering is more than just a help desk outsourcing solution. We are an IT company and have the technical knowledge to ensure your end-users receive an exceptional support experience.