Part 2: ITSM: Moving Beyond Ticketing & Embracing Change for the Better
Originally presented August 17th 2017
This webinar was the second in our 3 part series. It uncovered why IT departments need to embrace change in order to gain efficiencies that come with implementing a modern solution. Our presenters will show you how a modern ITSM solution can scale to meet your needs not only for today but also tomorrow.
In this webinar you will learn:
- How to better manage growth through consolidation of d disparate, legacy systems
- How to boost the service delivery team’s productivity with intuitive task management
and collaboration tools
- How to change the service delivery equation through a “zero touch” self-service system
- Real life examples of how companies are leveraging ITSM to increase efficiencies, productivity
and user experience.