Are You Prepared? 

Microsoft will no longer provide free support and security updates for the Windows 7 operating system. To help you determine what this all means for your organization, CareWorx Fully Managed has compiled some information about what’s happening and outlined options for moving forward.


What is happening to Windows 7?
  • On January 14, 2020 Microsoft will stop providing free security updates and support for Windows 7 Professional and Enterprise (primarly laptops & desktops). If absolutely needed, Microsoft has added extended Windows 7 support for a fee that increases each year for the next 3 years.
  • In October 2020, Microsoft will stop providing free security updates and support for Windows 7 Embedded Standard (primarily kiosks). They will also offer extended support for a fee over the next 3 years.
What are the risks of staying on Windows 7? 
  • While we do not recommend this option, you can choose to pay the fee for extended support through Microsoft or your Managed IT Service Provider; however, software and hardware may not be backwards compatible with this older operating system, which can cause usability issues.
  • Under no circumstances should you stay with Windows 7 and not pay for the additional support. Your system will be unsupported, making your organization and its data vulnerable to security threats. This is both a cybersecurity and compliance risk.*
Can I choose to stay on Windows 7?
  • While not recommended, you can choose to remain on Windows 7, however Microsoft will charge you a fee for ongoing support and security updates.
Can I upgrade my existing workstation/devices from Windows 7 to Windows 10?
  • In some cases you can – however there are minimum requirements to run Windows 10 that older machines may not meet. 


Best Option: Upgrade old, obsolete hardware

  • Opt for a new device if your existing one isn't compatible with an upgrade to Windows 10.  This will help you stay compliant and secure.

Secondary Option

  • If your hardware will allow an upgrade to Windows 10, you can choose this option. Make sure you have a hardware refresh plan in place for the future.

Temporary/Last Resort

  • If you can’t upgrade to Windows 10 and you need more time for budgeting, you can pay to extend Microsoft support.  But,  you are on borrowed time -- resource planning is a must.
  • Pricing ranges from $50 per user for the first year up to $200 per user for the third year.
  • There are still risks associated with this option. Vendors/apps may not be backwards compatible with Windows 7. Make sure your organization can continue to operate effectively if you choose this option.


Start planning - it's never too early! 
  • Determine if your organization has an existing plan for device refresh.
  • Conduct an inventory of all devices running Windows 7. (CareWorx Fully Managed customers - we can identify for you which assets need attention!) 
  • Figure out which devices can be upgraded to the Windows 10 operating system  & which don't meet minumum requirements.
Look at your budget and consider all available upgrade options
  • Technology -as-a-Service options can help with affordability (OpEx not CapEx).
  • Considering mobile devices?  This could be an opportunity to make the move to mobile.

Talk to us about your options 

CareWorx Fully Managed has decades of experience providing IT support and services, and 16+ years serving senior care communities of all shapes and sizes.  We can walk you through next steps and help you plan for the future.  Fill out the form to set up a discussion with our team.

* HIPAA regulations suggest that continuing to operate devices accessing PHI with Windows 7 OS, will be a violation.  
(HIPAA §164.308 Administrative Safeguards. (a)(5)(ii) (A) Security reminders (Addressable). Periodic security updates and (B) Protection from malicious software.)